Shipping Offer

ENJOY our Shipping Offer!

 

Shipping Destinations

Lugard currently ships to Hong Kong, China, Macau, Japan, Taiwan, South Korea, Canada, United States and United Kingdom. For other destinations, please contact our customer service for assistance.

 

Free Shipping & Shipping Fee

Free shipping only suitable for Hong Kong SAR and China.

Hong Kong SAR

Lugard offers Free Shipping on order over HK$500 (after discount).

For purchase amount less than HK$500, delivery service can be provided at HK$40 per destination.

 

China

Lugard offers Free Shipping on order over HK$1000 (after discount).

For purchase amount less than HK$1000,  HK$60 will be charged for delivery service to China South; HK$70 will be charged for delivery service to China North, China East and China West

 

Overseas

Delivery fee would be charged by the total weight of the order. Total weight included the gross weight of the product and weight of packaging material.

 

Shipping Policy

  1. No delivery service would be provided to all outlying islands and purchase amount under RMB$200.
  2. If customer requires delivery service to Ma Wan, Tung Chung District, North District and Discovery Bay, your order would be delivered by SF Express and extra three working days will be needed.
  3. All orders deliver to China would be delivered by SF Express and orders deliver to overseas would be delivered by Hong Kong Speed Post. Confirmation email would be sent out with the tracking number when the order is ready to ship.
  4. Delivery service already scheduled shall not be available when typhoon signal No. 8 or above or when rainstorm warning signal black is hoisted, or in the event of force majeure. An alternative delivery date shall be arranged.
  5. If no one accepts the delivery at the appointed delivery address on the delivery date and time slot, please contact our Customer Service during office hours for self-pickup or arrangement of re-delivery at HK$40 per destination (Hong Kong order only, for China and Overseas order, please contact the SF Express or Hong Kong Speed Post).

Customer Service address: 16/F, 78 Hung To Road, Kwun Tong, Kowloon. Office Hours: Mon – Fri, 09:30 – 18:00. Tel: 2763 8888